1.1 For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the
Protection of Personal Information Act 4 of 2013 (“the Act”) and in accordance with the definition of Personal Data in Article
4(1) of the General Data Protection Regulation GDPR (EU) 2016/679. We also subscribe to the principles for electronically
collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure
the quality, accuracy and confidentiality of Personal Information in our possession.
privacy. Accordingly, we will take all reasonable steps to prevent unauthorised access to, or disclosure of your Personal
Information. However, it is impossible to guarantee that your Personal Information shall be 100% secure.
1.3 In utilising our website, using our services or otherwise if your information is submitted to us through a lead generation
services, users may be asked to provide the following information (Personal Information):
1.3.1 First Name
1.3.4 Physical Address
1.3.5 Phone Number
1.3.6 Bank Account Details
1.3.7 Company/CC/Business Name
1.3.8 Company/CC/Business Registration Number
1.4 We will attempt to limit the types of Personal Information we process to only that to which you consent to (for example, in
the context of online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, lead
constitutes your consent as contemplated in section 69 of the Act Act and/or Article 7 of the GDPR (whichever is applicable).
Where necessary, we will seek to obtain your specific consent in future instances should we deem same required by law and
where your consent herein might not be lawfully sufficient.
1.5 We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or
religious beliefs, where relevant) except with your specific consent or in the circumstances permitted by law.
1.6.1 The provision and performance of our services to you
1.6.2 Informing you of changes made to our website
1.6.3 The provision of marketing related services to you by us
1.6.4 Responding to any queries or requests you may have
1.6.5 Developing a more direct and substantial relationship with users
1.6.6 Developing an online user profile
1.6.7 Understanding general user trends and patterns
1.6.8 For security, administrative and legal purposes
1.7 Although absolute security cannot be guaranteed on the internet, we have in place up-to-date, reasonable technical and
organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss,
misuse, destruction or against unauthorised disclosure or access to the information we process online.
1.8 While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and
improve these security measures over time in line with legal and technological developments.
1.9 We store your Personal Information directly, or alternatively, store your Personal Information on, and transfer your Personal
Information to, a central database. If the location of the central database is located in a country that does not have
substantially similar laws which provide for the protection of Personal Information, we will take the necessary steps to ensure
that your Personal Information is adequately protected in that jurisdiction by means of ensuring that standard data protection
clauses are enforced as envisaged by the GDPR.
by applicable legislation.
1.11 The Personal Information we collect from users shall only be accessed by our employees, representatives and consultants on
a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.
1.12 We shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website
link that you publish or submit to us for publishing on the Site. You shall be solely responsible for the contents of all material
published by yourself.
1.13 We constantly review our systems and data to ensure the best possible service to our users. We do not accept any users, or
representatives of users, under 18 years of age or who otherwise does not have the relevant capacity to be bound by this
1.14 We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail. Any
emails sent by us will only be in connection with the provision of our services and/or the marketing thereof.
Clause 2 Your Rights
2.1 A user has the right:
2.1.1 of access to their Personal Information stored and processed by us.This may be done by emailing us at the address referred to
in clause 7.5.3 below;
2.1.2 to rectification of Personal Information that we hold on a user’s behalf, in instances where such Personal Information is incorrect
2.1.3 of erasure of Personal Information (“right to be forgotten”) if such information is no longer needed for the original processing
purpose, alternatively if a user withdraws their consent and there is no other reason or justification to retain such Personal
Information, further alternatively, if a user has objected to such Personal Information being processed and there is no justified
reason for the processing of such Personal Information;
2.1.4 to restrict/suspend processing of Personal Information to only that which is strictly necessary for us to perform our services to
2.1.6 to withdraw their consent at any time, if processing of Personal Information is based on consent;
2.1.7 to object to processing of Personal Information, if such processing is based on legitimate interests ;and
2.1.8 to object to the processing of Personal Information for direct marketing purposes.
Clause 3 Disclosure of Personal Information
3.1 We do not disclose your Personal Information to anyone outside Party.
Clause 4 Log Files
4.1 When you visit the website, even if you do not create an account, we may collect information, such as your IP address, the name
of your ISP (Internet Service Provider), your browser, the website from which you visit us, the pages on our website that you visit
and in what sequence, the date and length of your visit, and other information concerning your computer’s operating system,
language settings, and broad demographic information. This information is aggregated and anonymous data and does not
identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with
other Personal Information that you supply to us. This information is not shared with third parties and is used only within the
company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way
different to that stated above, without your explicit permission.
Clause 5 Cookies
types of cookies used on the Website are described below:
5.1.1 “Session cookies”: These are used to maintain a so-called ‘session state’ and only lasts for the duration of your use of the
Website. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time.
Session cookies are required for the Platform to function optimally, but are not used in any way to identify you personally.
5.1.2 “Permanent cookies”: These cookies permanently store a unique code on your computer or smart device hard drive in order to
identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by
looking in the cookies directory of your browser installation. These permanent cookies are not required for the website to work,
but may enhance your browsing experience.
Clause 6 Links from the website
6.1 The services available through the Website, may contain links to other third party websites, including (without limitation) social
media platforms, payment gateways, appointment scheduling and/or live chat platforms (“Third Party Websites”). If you select a
link to any Third Party Website, you may be subject to such Third Party Website’s terms and conditions and/or other policies,
which are not under our control, nor are we responsible therefore.
6.2 Hyperlinks to Third Party Websites are provided “as is”, and we do not necessarily agree with, edit or sponsor the content on
Third Party Websites.
6.3 We do not monitor or review the content of any Third Party Website. Opinions expressed or material appearing on such
websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or
material. Please be aware that we are not responsible for the privacy practices, or content, of other websites, either.
6.4 Users should evaluate the security and trustworthiness of any Third Party Website before disclosing any personal information to
them. We do not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your
disclosure to third parties of personal information.
Clause 7 Application Of The Electronic Communications And Transactions Act 25 Of 2002 (“Ect Act”)
7.1 Data Messages (as defined in the ECT Act) will be deemed to have been received by us if and when we respond to the Data
7.2 Data Messages sent by us to a user will be deemed to have been received by such user in terms of the provisions specified in
section 23(b) of the ECT Act.
7.3 Users acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic
communications between us and users.
7.4 Information to be provided in terms of section 43(1) of the ECT Act:
7.4.1 Users warrant that Data Messages sent to us from any electronic device, used by such user, from time to time or owned by such
user, were sent and or authorised by such user, personally.
7.4.2 This Website is owned and operated by Flash Fitness Pty Ltd.
7.5 Address for service of legal documents: 9 Paperbark Road Fourways.
7.5.1 Contact Number: 072 611 8448.
7.5.2 Website – located at www.flash-online.co.za
7.5.3 Email address: firstname.lastname@example.org
Clause 8 Lodging of Complaints
laws. If, however you wish to raise a complaint regarding the processing of your Personal Information or are unsatisfied with how
we have handled your Personal Information, you have the right to lodge a complaint with the supervisory authority in your